How Pricing Works
The anchor price still works after you have named it
Knowing that a crossed-out number is a persuasion device does not switch off the comparison it starts in your head.

There is a settled way of talking about price anchoring. It is worth asking how much of it survives contact with the detail.
The argument in brief
- An anchor sets the scale every later number is judged against.
- Being told about the effect does not reliably remove it.
- The defence is a reference number you chose yourself.
What an anchor actually does
An anchor is any number put in front of you before the one you are asked to accept, and its job is to set the scale you judge by. Once a figure is in view your sense of what counts as expensive shifts toward it, and the next number is read as a distance from that point.
The effect does not require you to believe the anchor, only to have seen it, which is why crossed-out prices are printed rather than argued for. Researchers have generally found the pull persists even when the anchor is obviously arbitrary, though the size of it varies a great deal between studies and settings. A seller therefore gains something from showing a higher number beside a lower one, whatever that higher number actually describes.
Why spotting it is a weak defence
Recognising an anchor happens after you have already processed it, so your correction is working against a judgement that has largely formed. People warned about anchoring in advance still tend to adjust away from the anchor rather than ignore it, and the adjustment usually stops too early.
The reliable defence is not scepticism but substitution: replace the reference number you were given with one you settled on yourself. That substitution has to happen before you look at the tag, because afterwards you are correcting a figure rather than choosing one. Treat any number printed next to a price as part of the offer, not as neutral background information about the product.
Where the crossed-out number comes from
A struck-through price may be a supplier recommendation, an earlier price in that shop, a price in a different shop, or the price of a different variant. Those are not equivalent claims, and a great many displays never tell you which one is being made.
A recommended price is set by a supplier who benefits from it being high, because a high recommendation makes every retail reduction look larger. A previous own price is a stronger claim, but it only means something if goods genuinely sold at it for a meaningful stretch of time. The wording beside the number, whether it says was, RRP, compare at or elsewhere, is doing legal work and repays reading as closely as the price itself.
The anchor you carry in with you
The first price you happened to see for a category becomes a private reference point, and it survives long after the market has moved away from it. This is why somebody who last replaced a washing machine years ago finds current prices outrageous while a first-time buyer finds them ordinary.
Your own anchor is not more accurate than the seller's, it is only older, and age is not a form of authority about prices. The correction is to look at a spread of current prices across several sellers before deciding what the thing is worth to you.
A range makes a better reference than a single figure because it shows the shape of the market rather than one point inside it.
Setting your own number first
Decide the most you would pay before you open a single listing, and write that figure down somewhere you will see it again. A written number resists revision in a way a remembered one does not, because you can watch yourself in the act of changing it.
If the price you find sits below your number the decision is easy, and if it sits above then the discount on the tag is irrelevant to you. The habit converts shopping from a comparison against the seller's reference into a comparison against your own budget. It also makes a genuinely good price obvious, because it arrives as a surprise rather than as something you were instructed to admire.
This is general consumer information and not advice about your own finances.
What the rules can and cannot fix
Many countries regulate reference pricing, typically by requiring that a was price was actually charged for some defined period before the reduction was advertised. The detail differs sharply between jurisdictions, so check what your own consumer authority requires rather than assuming a rule you read about applies where you live. Enforcement is hard because the evidence sits in the seller's own records while a shopper only ever sees a single snapshot.
Independent price history, where it exists for a category, is often the only practical way for a buyer to test a claim of this kind. Regulation raises the cost of an outright invented anchor, but nothing in law removes the pull of a perfectly truthful one.
The takeaway
The number printed beside the price is part of the offer, so bring your own number and look at that one first.
Decide what you would pay before you look at what they are asking.
Questions readers ask
Does knowing about anchoring protect me from it?
Only partly. The effect works on a judgement you have already begun forming, so the practical defence is deciding your own reference number before you look at any prices.
Is a recommended retail price a real price?
It is a suggestion from a supplier rather than a record of what anyone paid. Treat it as a marketing input, not as evidence of value.
Also by Imran Shaikh
- One product, three prices, and why that is the designHow Pricing Works
- Landed cost: the number a shop is actually working fromHow Pricing Works
- Dynamic pricing is a rule somebody wrote in advanceHow Pricing Works
- Every price contains the cost of the stock that never soldHow Pricing Works





